NorthPointe Terrace staff is committed to maximizing the quality of life of each resident. Personal interactions between staff and residents are viewed as precious opportunities to enhance the living experience of the senior residents at NorthPointe Terrace. Our staff has diverse educational and experiential backgrounds in the areas of healthcare administration, gerontology, nursing, medication management, recreational therapy, marketing, business, food service, environmental operations, and many others. Personal caregivers are required to be Certified Nursing Assistants with extensive experience in senior care. They also receive thorough training in the areas of assisted living, medication management, and customer service principles.
Staff work collaboratively with the residents and their family to provide assistance with any personal needs. They are on duty 24 hours a day. Additionally, the facility has several registered nurses on staff and on call. There is always a nurse supervisor available through a call system arranged with Beloit Memorial Hospital. Facility staff work closely with the resident’s physician, pharmacist, and other healthcare providers to ensure a multidisciplinary, comprehensive approach to care.
The special, warm relationships between the staff and the residents of NorthPointe Terrace contribute to a homelike, loving atmosphere in an elegant, relaxing setting.